OK, maybe I am a little angry now

[jwgh]

At around 5:50 I called US Airway's phone line again to check on the status of the baggage. I was told that it would be delivered in 4-6 hours as usual. In a new twist, I was told that this was the latest status as of "ZERO SIX".

So I hung up and simmered for a little while, then called back and hit zero a bunch of times. While in the past this didn't accomplish anything other than getting me put in the phone queue for eternity, this time it actually put me through to someone.

He informed me that they didn't have an address on file to deliver the baggage to, so the delivery company returned it to the airport. The baggage supposedly will be there waiting for me when I return to the airport tomorrow evening for my flight back. If it isn't I guess at least I will actually be at the baggage claim office, so it will not be possible for them to hide from me.

Comments

[femme-liqueur.livejournal.com]

you're being so calm about all this...if those were my bags, i'd be raising hell!!! what a bunch of assholes!

[rimrunner.livejournal.com]

This is on its way to becoming a bad_service classic.

[cgoldfish.livejournal.com]

just a little angry?

dang, jacob - you're too nice.

[jwgh]

Well, truthfully, I was shaking with anger around 6 o'clock.

[cgoldfish.livejournal.com]

how are you doing now? are you okay?

[jwgh]

I'm OK. Had fun last night. Training today is reasonably bearable. I have some robot doodles I will try to remember to show you and Amy.

[junquegrrl.livejournal.com]

fuckers. i hate being dicked around with.
i hope you raise holy hell.

[saucypunk.livejournal.com]

wow... i'd be fucking people up, despite my good quaker upbringing

[ikkyu2.livejournal.com]

US Airways - the airline that gives you breathing room!

[richtermom.livejournal.com]

If it isn't I guess at least I will actually be at the baggage claim office, so it will not be possible for them to hide from me.

You are unfamiliar with the coffee break schedules at most baggage claim offices in major airports.

A zillion years ago, my bags spent about four hours longer in MPLS than I did, and I ended up just waiting for it at the home airport. (And I learned the hard way why people dress in pyjamas for air travel.) The baggage claim area would be open for about 10 minutes after every major flight for that airport -- which during the time of day I was there meant they were open for 10 minutes, then closed for 45. Then open for 10, then closed....

That's a lot of coffee.

[rimrunner.livejournal.com]

That's a lot of coffee.

And bathroom breaks. Holy cow.